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your browser keeps refreshing whilst I am working!

user42570
Participant

your browser keeps refreshing whilst I am working!

PLEASE RESOLVE ASAP

3 REPLIES 3
William_D
Moderator

Hello @user42570 ,

 

Please perform these connectivity troubleshooting steps to see if they alleviate your issue, especially the cache clear and plugin/extension turn-offs. If you continue to experience issues, please perform an internet speed test, and call in to our general support so they can do a screenshare while the issues are occurring.


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William D
Community & Social Media Support
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user42570
Participant

Nothing to do with the browser itself - I am logged into many other websites at the same time - to do with your platform.........

Hello @user42570,

 

Doing these troubleshooting steps above can help us determine what might be the issue. I do apologize that you are having this experience and please let us know if you would like us to continue troubleshooting with you! Thanks. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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