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Access token refresh never works in v3

user980825
Occasional Participant

Access token refresh never works in v3

I have seen people complain about the issue where using the refresh token to get a new access token after a while of not using the previous access token doesn't work.

 

Say I complete the oauth flow and then gets an access token. After 24 hours of not using the access token, it stops working and returns 401 status error which is expected.

 

However, using the refresh token to get a new access token doesn't work.

 

Any plans to fix this issue?

 

Do a search for "access token" on this forum and see similar issue reported by other devs.

3 REPLIES 3
Courtney_E
Moderator

Hello @user980825,

 

For privacy purposes regarding your account, we’ve followed up with you directly via email, but I wanted to close the loop here as well. If you haven't received our reply, please let us know via email at webservices@constantcontact.com, and reference case number 28618073.


Regards,

Courtney E.
API Support Specialist

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If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
user980825
Occasional Participant

Thank you. Wanted to also complain about this issue. We've been getting the below email frequently of late.

 

Could you please increase our API key quoter for your v2 API?

 

---------------------

 

The following Constant Contact API : Partner API Access - for Partners ONLY key is nearing its quota limit:
89kxrwcayg4ntpb2vm3ywzfp

7/21/21
Date (YYYY-MM-DD)
11:32:53 PM
Time (24hr format, HH:MM:SS)
250000
Maximum number of calls allowed
DAY
Period of time related to notification
177058
Number of calls Developer has made in the time period
DAY
Period of time between email notifications (hour/day/week/month)
50
Percentage of calls made towards the quota limit ceiling
null
The developer class associated with the developer key

If the daily quota is exceeded, the application will not be able to access the API until 12:00 midnight the following day.

Caleb_A
Moderator

It looks like we reached out to you via email regarding this issue to request some additional information in order to better assist with troubleshooting. If you still need assistance with this, please let us know! If you haven't received our reply, please let us know via email at webservices@constantcontact.com, and reference case number 28618073.


Regards,

Caleb A.
API Support Specialist

Did I answer your question?
If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
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