Another "Cannot open ../ccsfg.log" message....

Regular Participant

Another "Cannot open ../ccsfg.log" message....

Hello All:


I am getting the message Cannot open ../ccsfg.log when I uploaded the whole folder to my servers domain. http://www.gameparts.net/CCSFG_0.0.6/setup.


Setting the permissions to first 755 for all folders than 777 to see if that would do anything has not worked for me.


Is there something else that I can do to get this working on my server?


Thanks,


Paul

11 REPLIES 11
Regular Participant

I noticed while lookin in the folder that there is no file called ccsfg.log. Could this be the issue or is this file created on the server?


 


Thanks for any help or advice on this,


Paul

Employee

Hello Paul,



This file is created by the program, and this is usually the reason you are getting that error.  You need to make sure that you have read/write permissions on the CCSFG folder so that the script can create the log file.  Let me know if setting the permissions to read/write does not work.



Regards,

Benjamin Soder
NOC Analyst
Constant Contact

Hey Ben,

 

 

I'm having trouble getting the

 

CCSFG folder as read and write.

 

everytime i change it it reverts back to read only

 

Can I can edit the files in homesite if that will work.

 

Thanks,

 

Max Post

Umiak Outdoor Outfitters

Hello,

 

In order to get the CCSFG to work, you must have read/write access on the directory.  The reason for this is because it actually creates files, not just edits them.

 

Do you have a system administrator that can look into why changing file permissions is not working on your system?  They may be able to help with that as well.

 

If you have any questions please let me know.

 

Regards,

Benjamin Soder
NOC Analyst
Constant Contact
Regular Participant

Hi Ben,


Nope, setting the read/write to 755 then to 777 did not do anything for me. Is there something I am missing here with this?

Employee

What version of PHP are you using?  Also, you are using a fresh install of the CCSFG file?

Benjamin Soder
NOC Analyst
Constant Contact
Regular Participant

php 4.3.9 and I am using a fresh install.

Employee

Hello,



I apologize, our Constant Contact Signup Form Generator does require PHP 5.1.3 or higher.  If you are able to upgrade to any version of PHP 5 or greater, this should fix the issue.



Regards,

Benjamin Soder
NOC Analyst
Constant Contact

I have followed the directions as put forward in the PDF.  I placed the CCSFG folder in the root directory of my website. But when I try to access it the server throws an eror.  The server is running PHP 5.3.2.

 

Here it is:

 

http://www.seadogbrewing.com/CCSFG_0.0.6/setup/

 

Not sure what is happening here.....  Any help would be huge.

Hey,

 

The issue appears to be a permissions setting.  Also which versions of PHP and cURL are you using right now?

 

 

Ryan Davis
Quality Engineer
Regular Participant

Ahh,


I had a feeling this might be the issue when you asked that.


Ok, thanks for the help


 


Paul

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