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Occasional Participant
pmsquillace
Posts: 6
Registered: ‎12-13-2010

Another "Cannot open ../ccsfg.log" message....

Hello All:


I am getting the message Cannot open ../ccsfg.log when I uploaded the whole folder to my servers domain. http://www.gameparts.net/CCSFG_0.0.6/setup.


Setting the permissions to first 755 for all folders than 777 to see if that would do anything has not worked for me.


Is there something else that I can do to get this working on my server?


Thanks,


Paul

Occasional Participant
pmsquillace
Posts: 6
Registered: ‎12-13-2010

I noticed while lookin in the

I noticed while lookin in the folder that there is no file called ccsfg.log. Could this be the issue or is this file created on the server?


 


Thanks for any help or advice on this,


Paul

CTCT Employee
bsoder
Posts: 440
Registered: ‎06-05-2009

cannot open ccsfg.log

Hello Paul,



This file is created by the program, and this is usually the reason you are getting that error.  You need to make sure that you have read/write permissions on the CCSFG folder so that the script can create the log file.  Let me know if setting the permissions to read/write does not work.



Regards,

Benjamin Soder
NOC Analyst
Constant Contact
Occasional Participant
pmsquillace
Posts: 6
Registered: ‎12-13-2010

Hi Ben, Nope, setting the

Hi Ben,


Nope, setting the read/write to 755 then to 777 did not do anything for me. Is there something I am missing here with this?

CTCT Employee
bsoder
Posts: 440
Registered: ‎06-05-2009

Error in CCSFG

What version of PHP are you using?  Also, you are using a fresh install of the CCSFG file?

Benjamin Soder
NOC Analyst
Constant Contact
Occasional Participant
pmsquillace
Posts: 6
Registered: ‎12-13-2010

php 4.3.9 and I am using a

php 4.3.9 and I am using a fresh install.

CTCT Employee
bsoder
Posts: 440
Registered: ‎06-05-2009

Error in CCSFG

Hello,



I apologize, our Constant Contact Signup Form Generator does require PHP 5.1.3 or higher.  If you are able to upgrade to any version of PHP 5 or greater, this should fix the issue.



Regards,

Benjamin Soder
NOC Analyst
Constant Contact
Occasional Participant
pmsquillace
Posts: 6
Registered: ‎12-13-2010

Ahh, I had a feeling this

Ahh,


I had a feeling this might be the issue when you asked that.


Ok, thanks for the help


 


Paul

Occasional Visitor
JohnB28
Posts: 1
Registered: ‎06-23-2011

Re: cannot open ccsfg.log

Hey Ben,

 

 

I'm having trouble getting the

 

CCSFG folder as read and write.

 

everytime i change it it reverts back to read only

 

Can I can edit the files in homesite if that will work.

 

Thanks,

 

Max Post

Umiak Outdoor Outfitters

CTCT Employee
bsoder
Posts: 440
Registered: ‎06-05-2009

Re: cannot open ccsfg.log

Hello,

 

In order to get the CCSFG to work, you must have read/write access on the directory.  The reason for this is because it actually creates files, not just edits them.

 

Do you have a system administrator that can look into why changing file permissions is not working on your system?  They may be able to help with that as well.

 

If you have any questions please let me know.

 

Regards,

Benjamin Soder
NOC Analyst
Constant Contact