Email doesn't exist, but adding it produces 409 Conflict response
I am working with the CC API and have it working fine for adding and updating contacts. An interesting scenario has emerged though for a specific email address that I am testing with. When I execute a request to search for the email address, I get a 500 Internal Server Error. Here is the log ("MyUser" and "MyEmail" are substitutes for the actual values):
My code is working fine for searching, retrieving, inserting and updating contacts with any email other than the one in question. The problematic email belongs to me and might have been subscribed to the client's list in the past (I am not sure). However, when I log in to my client's CC panel and search for it, it does not show up. What is the explanation for this scenario?
I would like to help you resolve this issue; however, there should not be any reason that you are getting a 409 error other than the contact already existing in the account. Could you let me know your username, as well as the email address that is causing this issue? I am going to look into this and find out why this is happening to you.