Inaccurate 401 errors are being generated (invalid login credentials)

Employee

Inaccurate 401 errors are being generated (invalid login credentials)

We are currently experiencing issues on our server that are causing a 401 (invalid credentials) response to go out, incorrectly.  We are currently investigating the cause of the issue, and hope to have it resolved as soon as possible.  

 

As a workaround for the moment, this appears to be happening for basic authentication users who do not have pre-emptive authentication turned on.  If you turn pre-emptive authentication on, the error should not occur.

 

Thank you for your patience while we resolve this issue.

 

 

Shannon W.

API Support Specialist

1 REPLY 1
Employee

This issue should be resolved now.  Let us know if you experience continued issues surrounding a 401 error happening when your credentials are correct.  Thank you for your patience!

 

 

Best Regards,

Shannon W.

API Support Specialist

Developer Portal

View API documentation, code samples, get your API key.

Visit Page