Subscription Error: The Mashery account associated with this request is over its queries-per-second

LauraS25
Regular Participant

Subscription Error: The Mashery account associated with this request is over its queries-per-second

I keep getting this error using divi theme and divi overlays in latest wordpress. 

There is no way the site is even close to that many requests. Googled it, All links on search results no longer work. Thank you in advance. You will be helping more than me!

3 REPLIES 3
Kara_D
Employee

Hi LauraS25!

 

Thanks for reaching out to the Community. Our API team will be able to best assist you with this issue. Please either send an email to webservices@constantcontact.com or click the Menu option at the top right of this community page and select Developer Community. 


Kara.D
Community & Social Media Support

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JudithH2
Participant

Hi LauraS25!

 

Were you able to get an answer to your issue? I'm seeing the same issue on my Divi site.

 

Thank you!

Courtney_E
Moderator

Thank you for reaching out to Constant Contact API Developer Support and for your patience. My team is here to assist outside software developers with questions about building into Constant Contact's API.

 

Our standard V2 API rate limit is 10,000 calls per day, and 4 calls per second. Your key was occasionally exceeding the calls per second limit. Ideally, the integration you're using should re-try any requests which fail due to this limit. If you've noticed that these requests are not being re-tried, or are concerned that they may not be, you should reach out to the integration's developer.


Regards,

Courtney E.
API Support Specialist

Did I answer your question?
If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
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