api locked out Access to the specified resource (User account is locked due to too many bad logi

Participant

api locked out Access to the specified resource (User account is locked due to too many bad logi

looked out on a active account... can somone help me... i make a api call and i get this

 account name :instone

api locked out Access to the specified resource (User account is locked due to
too many bad logi [ ref:_00D708xak._50070dKH1p:ref ]

</style> </head><body><h1>HTTP Status 403 - User account
is locked due to too many bad logins</h1>
<HR size="1"
noshade="noshade"><p><b>type</b> Status
report</p><p><b>message</b>
<u>User account is
locked due to too many bad
logins</u></p><p><b>description</b>
<u>Access
to the specified resource (User account is locked due to too many bad logins)
has been
forbidden.</u></p><HR size="1"
noshade="noshade"><h3>JBoss
Web/2.1.1.SNAPSHOT</h3></body></html>

 

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1 REPLY 1
Member

Hello George,

 

If your account has become locked out, then you will need to contact our support team to have it unlocked. The quickest method to accomplish this is to give us a call at (866)-289-2101.

 

If this has been a recurring problem for you, then I would suggest double-checking any applications that you have attached to your contastant contact account to ensure that they all have the correct credentials for your account. Any applications using basic authentication that have an incorrect password will count as a failed login each time they attempt to access your account.

 

Best Regards,

Elijah G.
API Support Engineer
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