problem when creating a new user

Regular Participant

problem when creating a new user

I'm getting the following error when the user doesn't even exist in CC.

 

CTCT.Exceptions.CtctException: query.param.action_by.action_by_owner.forbidden:The contact can not be opted in using 'ACTION_BY_OWNER'.

 

I have similar users that I try to add and one will add and the other won't.  

 

Please help.

1 REPLY 1
Member

Hello,

 

I have replied to this same question you asked in the other thread that you asked. You can find my answer here: https://community.constantcontact.com/t5/Getting-Started-with-API-s/Error-when-updating-contact/m-p/...

 

Best Regards,

Elijah G.
API Support Engineer
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