Can you please consider adding the ability to customize the message that appears after a respondent clicks submit in the new Survey Pages? In the old survey format, we had the ability to customize the closing message and we miss this feature. All it says now is "thank you, your response has been submitted", but there's lots of opportunity to share a bit of follow-up information here.
Thanks for considering our request!
Hi @CableCableInc what on your survey's closing page are you looking to customize? Where in the creation process would you expect to be able to do this?
We'd love to ask if they have time to leave us a Google review after filling out the survey. It's also a spot to include contact information for further questions/inquiries and let them know that they'll be added to our draw.
I understand that we may be able to add a text box to that effect below the Submit button, but I worry that navigating our customers off of the survey page before hitting submit may cause them to abandon their survey submission.
Hi @CableCableInc thanks for following up with these examples! We have successfully submitted this request to the appropriate team on your behalf. We have also opened up this idea so other users can weigh in as well.
As much as we like the new survey system and its modern look, there are significant differences from the legacy system that have a negative effect on our use of surveys.
It would be best for us for you to allow for the continued current status for legacy surveys (copy/edit) until the issues described about are resolved or workarounds or new processes are developed.
Looking forward to your response and plans for resolutions.
The A.C.N.M. Foundation, Inc.
Hi @NorthStarVETS are you looking for the thank-you page on your survey to redirect to a different URL? Where in your campaign would you expect to see this option?
Thank you, @Frankie_P
When creating legacy surveys, the option to designate a thank you page URL comes at the last step before making the survey live. I didn't see that option anywhere in the new survey tool, but it's very helpful in the way we use the it and would love to see it included.
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