Ability to opt out of automated prepay renewal

[RitaS60]

I want to prepay, as I have for many years, but I do NOT want this to be an ongoing renewal plan until I cancel it. I am considering leaving Constant Contact over this change but I donâ t want to. If I prepay for a year, and then do it again nest year - why do you need my endless approval!? I do not want to give that to you. Is there any way to proceed without open-ended approval?

[Caitlin_M]

Hi @RitaS60. Our prepayment terms and conditions state that the subscription will automatically be renewed unless you change to a monthly plan or a different prepayment plan length. We hear your feedback and will open this idea up for voting.

[Caitlin_M]

In alliance with our Idea Guidelines, feedback regarding our billing policies will not be open for discussion here in the Community. Discussion of billing policies are best suited for our billing teams as they can often be specific to individual accounts or involve sensitive information. Please see our article containing our Prepayment Guidelines for information surrounding how prepayment works.