Due to the COVID-19 pandemic, I reached out to Constant Contact to suspend my account in which I was informed that a $10 fee would be assessed however what was NOT told to me was that I would subsequently be charged each month thereafter. I just discovered $10 charges for May thru July. After speaking with a billing representative, I was informed that I would be refunded for July but not June as it is too late? I'm fine with the May charge however I am not understanding the inability to refund me for June. I am not at all pleased with this service. To that end, I've terminated my relationship with Constant Contact altogether and it is highly unlikely that I will return to this platform nor recommend your service to others.