Looking for the latest product updates? What's new for Spring 2024 is now available!

Add Contact button on Lists page

0 Votes

The new format is nice, but I do not see the add contact button.

7 Comments
Frankie_P
Moderator
Status changed to: Open Questions

Hi @DeirdreP7 where in your account are you looking for this add button?

TempeFirstUMC
Rookie
You recently updated the process in which to add a new contact to our email lists. Not only was this hard to find and took 5 plus minutes of searching and clicking, but instead of just clicking on 2 items to add a person it now is a 6 plus click process. Not easy to use and we are not happy.
Caitlin_M
Administrator

Hi @TempeFirstUMC. To confirm, is this screen adding additional steps to your contact upload process? If not, could you provide an example or list out the process so we can make sure this is tracked correctly?

 

Caitlin_M_0-1602261756786.png 

KeithK28283
Campaign Contributor
how about putting a direct "add contact" button on the homepage so I don't have to click, click, click to get there?????
PeterG53
Rookie
There is no way to upload a list from this screen. You cannot click the "..." at the top right and select "import contacts from file", or even Add Contacts at all! Very annoying!
RobertK61
Campaign Contributor

the old add contact method was simple. And you could click a button that said "add another" so that when you were done, it automatically got ready for the next one.  That appears to be gone. Worse, once you type in multiple contacts, there is no button to go ahead and upload them.  Why not an ADD button to complete the process? My wife typed in more than 30 contacts, and there was nothing to hit but CONTINUE and that took us off the page and wiped out her work.  

So, once you type in multiple contacts, how do you actually add them? Thanks.  

Frankie_P
Moderator
Status changed to: Closed - Implemented

Hi everyone, thank you for your patience as we looked into this! The good news is we have received word from our engineers that the ability to add contacts from the Lists page is now available. If you have any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further.

Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Upcoming Webinars
Mar 28
Making it to the Inbox in 2024: What’s changed and what hasn’t
2PM - 3PM EST
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More