I have a few recommendations that I'm hoping you will incorporate. I really want to purchase a Constant Contact premium plan but the only offer is a yearly plan. I wouldn't have a problem purchasing this if there weren't (what I consider) serious limitations.
Please only receive this message with kindness and grace.
I LOVE the appearance of constant contact and my top two favorite features are its beautiful appearance on mobile and its AI design.
I'm leaving or am attempting to leave Wix for because of the above statement, however, I've been experiencing hiccups or limitations that I hope would be resolved so that I can purchase with confidence.
These are my recommendations and hiccups:
1. When I attempt to save my drafts they do not save properly. Most of the information is missing when I return. I'm also redirected to the main blog menu which can be annoying at it waste time if you want to simply save and continue working.
2. Pasting feature doesn't work well. If I write a document outside of Constant Contact and try to paste it in Constant Constant. No formatting is maintained.
I do understand that if I use formatting tags such as <h1 .> and paste, the formatting is fine...UNTIL I paste anything else which undoes the formatting AND pastes and deletes random text.
In summary for the only way to arrange or rearrange text inside Constant Contact is to type everything all over again. You cannot cut and paste.
3. Add a 'share post' feature. In order to share a blog post, you must copy the browser URL. This doesn't show up well when you paste it in the destination. Pictures do not show. Text is unformatted. And it's inconvenient for blog readers which means it's unhelpful to site owners.
4. More apps in the apps store that allow you to make your site more robust.
Also, what is your refund policy as I have searched for it but am not able to find?