It would be great to be able to access the bounceback emails that are received by Constant Contact for two reasons: 1) It's much easier to send the detail of those bounceback emails to IT departments at recipient organizations that are blocking or refusing to deliver the email. In my experience IT departments often request this. 2) If it's an out of office reply I like to see the bounceback email because sometimes the message is, "this person is on maternity leave or extended absense," or "this person has left the organization." It helps with keeping my email list clean/up-to-date.
Thanks for the feedback @Jyared - I appreciate you laying out your use cases so clearly! I think you brought up some great points. We will continue to track this and get other uses cases to make a case for this. We've designed everything to make bounces easier to understand and identify without all the tech jargon in the actual bounce email (on top of keeping your inbox clean so they don't all come directly to you personally!), but there is still a case in which the original message would be helpful.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teamsVisit the Blog
See the latest Constant Contact product release notes and updates.Learn More