This is to tell you that I find the fact that I ended up paying Constant Contact $5.00/m for the last 2 months tantamount to theft. When I asked to cancel the account the person suggested it will be suspended but did not mention that I'll be charged every month $5.00. I have now closed the account and will never ever use Constant Contact for any emailing campaign. There are enough competitors around, and Constant Contact does not need people bad mouthing it.
Hi @MiriamK49 thank you for sharing this feedback. You are correct, suspending an account does come at a nominal fee per month. We apologize for any confusion there may have been with suspending your account and have submitted your feedback to the appropriate teams in the meantime. Thank you for having been our customer, we wish you the best with your marketing endeavors!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams