I want to remove contacts that have not opened my emails in over 12 months. Thanks, M
Oct 12, 2018 7:38:35 AM
Great news everyone! You can now get a did not open report for the last 90 days or over your last 500 campaigns, using our new segmentation feature.
To create a segment, you will need to be on your contacts tab. In the sub tab on the contacts page, you should see the new option "segments".
Click "create segment" and you will be brought to the creation flow.
Select the options of: ‘Did not open’ ‘any email’ 'in the last' and then '90 days'. You also have the option to select a custom timeframe going back 5 years. However, segments is only looking at the last 500 campaigns. If you have sent more than 500 campaigns in the last 5 years,it will stop when it gets to the 500th campaign.
Last 90 days:
Last 5 years (500 campaign limit):
Once you save and preview, save the segment to a list by clicking the three dots to the right of the segment name and selecting ‘Add to List’.
We recommend sending out a 'We don't want to say goodbye' email to your did not open segment to see who does and does not want to continue to receive your emails. Segmentation is still undergoing development so expect to see more functionality and exciting updates in the future. We hope you continue sharing your feedback as you try out our new segments feature!
I really woul like to see a report available that shows # of campaigns opened per email address (i.e.--has someone opened all, 1 out of 10 (for example) or none of the campaigns. I do not want to click on each individual email address to get this information. If someone has not opened any but I am still seeing them as a customer I need to find out if they have a different email address that they use now. Also if someone only opens a small # of emails it will help me determine which email topics are possibly of more interest.
I would like Constant Contact to allow me to filter my contacts who have never opened one of the emails I have sent them, so I can remove them from my list.
I know that ConCon would lose money with this feature, but it would also lessen the likelihood of spam reports. And would certainly insure that someone who has absolutely no interest in what I am sending is not forced to receive it.
How about it?
Wayne State University
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