Need to have the ability to change header based on need. For instance, in my case cities and states are not as relevant as country. Yet, I cannot change the columns!
Unfortunately they programmed almost no flexibilty into the view-and-sort-by-heading features. It's a major system deficiency. And the reprogamming to make it what users truly need would be quite significant, I imagine.
To do any meaningful work and reporting I export everything I can into a .csv file. Like just tonight, I wanted to look at the Did Not Opens for the last two newsletters combined, then the last three newsletters combined, then the last four, last five, and last six. And I wanted to exclude from the counts based on Email Status and Tags values. Downloaded six files, did some cleanup in Excel, then most the work after importing the files into Access. Good thing is, I enjoy doing that kind of thing!
Flexible, customizable reporting features could be improved.
Yeah, that's the kind of flexibility I'm talking about! Many users would benefit by being able to customize little settings like this. I'd like the designers to think in terms of maximum flexibility for users when they do their programming.
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