Tour Route information is how we want to use our SMS subscription. We want guests to be able to sign up for the date of their tour either in advance, or on the day of travel by texting "Trolley" to our number, or scanning a QR code. We will then update them up to 5 times during the day with any information that is delaying the tour, or stop closures for various reasons. I'm wanting to them automatically remove those from our route database, and only those for the next day will receive that days messages.
Email responses to questions:
I had planned on using the SMS tool similar to Short Codes that are utilized in a variety of businesses.
I would want to reach out to the entire group that had signed up to receive texts the day of their tour, so no need for any one off texts. We have 13 stops for example. If stop 2 is closed temporarily, I would want to send a text to all that signed up notifying them that the stop is temporarily closed and when we expect it to open up again. If there is traffic delay that is causing delays in getting to a stop on schedule, I would send a group text to notify folks of the delay in arrival.
I had hoped to include a "Text XXXXXXX to 12345" type of message in our ticketing locations and brochures. A QR code pointing guests to that location would be possible, I would think. To be sure I understand, this would different from Short Codes in that the guest has to go through a sign up page? Can that sign up page just require their name and email address to send a confirmation? Can we gain that confirmation through a message like "Text yes to confirm you agree to sign up for texts."?