Discrepancy Between number of All Contacts and Number of Active Contacts

[ChrisS7710]

I just spent 15 minutes on the phone with tech support trying to find out why I have 524 listed as All Contacts and only 303 listed as Active Contacts. The person on the phone was very knowledgeable and explained it to me, but it still doesn't make any sense. You're making things far too complicated here.

[Kyle_R]

Our latest contacts updates have cleared up this process.