Display more information displayed when viewing Unsubscribed list

0 Votes

In the "contacts report" for "contacts unsubscribed", it would be really healpful to include the campaign that an unsubscribe came through in order better understand when and why contacts are unsubscribing. Additionaly including the "date unsubscribed" and "reason unsubscribed" would also be helpful. Adding these fields tot he report would help us to get an better birds eye view of why we are losing contacts. Only having access to these details when looking in a specific campaign limits visibility of larger patterns.


Hi @CorinaR6


You are correct, at this time the campaign a contact unsubscribed through is currently only available through the campaign reporting or the engagement tab of a specific contact's details. This is however a great feature request. We are updating the status of this request to add better insight into your feedback. We can't guarantee a commitment to deliver on the idea but should indicate some awareness that we have heard your feedback and are continuing to collect both requests along with use case examples.

Status changed to: Acknowledged
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