Email alert for new Survey responses

[ElizabethE607]

I am wondering if there is a way I can get alerted through my email that a client has completed the survey. This did not happen and I need to know this without the client telling me that she has finished and sent it in. Thank you!

[Frankie_P]

Hi @ElizabethE607 this is a great feature request! We have opened this idea up so other users can weigh in as well.

[DawnB6007]

Have been using the "survey" feature as an "intake form" to get info from interested people.

Here is what is NOT working about your survey form:

1. I don't get notified when someone fills it out!  This is HUGE, since I can't respond to customers in a timely fashion without knowing they submitted information.

2. I can't "tag" or add these respondents to a list?  Should be able to track who filled out my survey, in ANY case when information is taken.  Ideally, I should be able to see it also linked to their contact for future reference, but at least I should be able to send an email to the people who filled out my form

3. Can "print" or save the individual responses all at once!  I have to open, then download each response individually - this is a complete waste of time in a digital system that should be able to do this easily.

SO FAR Survey Monkey is winning me back as a customer! 

I run into this all the time with Constant Contact - so good ALMOST... it just lacks the overall winning features that make data management and communication with customers easy... in literally EVERY aspect of service - landing pages, surveys, emails, contact management, etc...

[WendyM513]

It would be nice to get notified when someone clicks a POLL button instead of having to run a report manually. This would be most helpful for me on campaigns that someone may respond to several weeks after it was sent. It would also be nice to be able to customize a landing page for users when they select a poll, and to be able to make changes to the landing pages after a campaign is sent, for instance, to notify user the poll has closed. And lastly, it would be nice to have a setting to disallow / allow anonymous poll responses, and to have responder confirm their email address (in case they are responding from a forwarded email or a web version which would cause the name to be blank and email address to be "Unidentified".

[KarenS1247]

We used to get a notification when someone completed a survey. We are a church and this new design is not working for us at all. We use it for our pledge campaign and the changes have made it difficult to navigate. I just realized that the survey will now close and I want to extend it longer but can't find a way to do that. Sadly, we are going to have find another way outside of CC to do our online pledging and other activities we used the survey's for going forward, this is so disappointing.

[Frankie_P]

Hi all. Thank you all so much for taking the time to explain to share your feedback on this feature request. We’ve compiled and discussed this feedback you’ve shared internally. There are no immediate developments pertaining to this request, but we are continuing to share the feedback and use cases discussed here. We will mark this as Acknowledged and will post any updates we may hear from our teams.