Give Feedback Link In Account

How about putting a link to giving feedback under the tab for Contact Us. That's a more intuitive place to find it.

5 Comments
Frankie_P
Moderator
Status changed to: Voting Open

Hi @KayR16  thank you for sharing this feedback with us! We have opened up your idea so other users can weigh in on this as well.

ChrisB295
Occasional Participant

This this this! They should have a feature request section too!

user513211
Member

Y'all are missing the point.  They don't want the developers to be bothered by us users.  Feedback goes here in a forum, not to the developers.  The developers have to live in their own protected bubble releasing new features that no one asked for, that haven't been tested, all the while ignoring the existing bugs.

Frankie_P
Moderator

Hi @user513211

 

We apologize for any confusion caused from feedback being filtered into the Community. We did however want to make you aware all feedback is read by Constant Contact employees and tracked wit the appropriate teams. In fact we are always open to ways we can better our user’s experience and welcome any feedback on updates we make in product! In fact, here is a section of our Community that helps explain what we do with our customer’s feedback.
 

Caitlin_M
Administrator
Status changed to: Not Currently Planned

We do not have plans to include this kind of exact functionality under Contact Us. There are visible links at the bottom of most pages in your account where you can share your feedback and requests to make our product better. All feedback is shared with our product teams and we have made a commitment to post updates when it is appropriate to do so.

 

See our blog post about the changes we have made in the Give Feedback area and what is coming in the future.

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