We are in the process of researching the system issue you are describing, It seems when you try to import a file (xlsx or xls) with blank columns, the data will shift around. The workaround currently is to covert your document to a CSV file and import as you would normally do. If you would like we can notify you when the issue has been resolved.
If you have any questions please DM me.
Tier 2 Support
Having the same problem - I get the import failed in the activity panel - really need to fix this soon!!!! I tried the CSV file instead of the XLS file and it still didn't work...
I am also unable to import lists. The file is csv and there are no empty colums. Keep getting a "contact import failed" messsage.
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