Please up your maximum file size for attachments (documents & photos). Currently you cannot upload a file larger than 5MB to attach to an email which is extremely inconvenient when you have well-designed trainings with multiple screenshots. Even after compressing my 13 page training it was 5.7MB, still too large. A simple Gmail account allows you to upload attachments that are up to 25MB, so only allowing for 5MB is very low. It's even more frustrating because our company is only using 9% of it's total available space, so there's plenty of room available for a couple larger attachments.
Jun 15, 2022 1:09:52 PM
Updating the status of this request to Under Consideration to support our new community idea statuses to add better insight into your feedback.
We acknowledge that this particular feedback has been requested for quite awhile. The current file size requirements can be quite limiting for some. We currently have some tickets open within our product and engineering teams to look at increasing file upload sizes. At this time, there are no further updates in terms of expected timelines. We'll keep you posted.
We have been using Constant Contact to send out our newsletters that are always around 6 MB. We need to have a bigger size limit.
We have previously been able to easily upload all of the documents that we need to send out from our constant contact... But now that the file size limit has changed I am not able to send out the communication that I need. VERY frustrating. I use constant contact as communication for customers and employees of mine, and when I can't get the same information to all my staff all at the same time via constant contact - it detriments how well I can run my business!
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