Please up your maximum file size for attachments (documents & photos). Currently you cannot upload a file larger than 5MB to attach to an email which is extremely inconvenient when you have well-designed trainings with multiple screenshots. Even after compressing my 13 page training it was 5.7MB, still too large. A simple Gmail account allows you to upload attachments that are up to 25MB, so only allowing for 5MB is very low. It's even more frustrating because our company is only using 9% of it's total available space, so there's plenty of room available for a couple larger attachments.
Jun 15, 2022 1:09:52 PM
Updating the status of this request to Under Consideration to support our new community idea statuses to add better insight into your feedback.
We acknowledge that this particular feedback has been requested for quite awhile. The current file size requirements can be quite limiting for some. We currently have some tickets open within our product and engineering teams to look at increasing file upload sizes. At this time, there are no further updates in terms of expected timelines. We'll keep you posted.
If you don't increase the file size back up to 10mb I will have to look elsewhere to send out my newsletter. That's really too bad because, generally speaking, I like Constant Contact. I think it was a "cheap shot" to cut us in half like that with no warning. Terriby inconvenient and takes a great deal more of my time now to prepare my newsletter.
I think you folks have made an awful lot of people unhappy and you need to change it back. hd
I also want to ask that the file size limit be raised. Today's modern PDF newsletters are simply not this small, particularly if you are designing it to be read on a tablet.
We used to be able to upload one file for our newsletter that was just under 10MB. Now we have to split it up into smaller size documents which is not only inconvenient but looks unprofessional coming from an organization such as a Chamber of Commerce. We would all greatly like to see the 10MB file size restored!
I check my file size before uploading. I just tried to upload a 2.9mb file. Then an error will appear saying the file is over 5mb. How can we fix this?
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