Please up your maximum file size for attachments (documents & photos). Currently you cannot upload a file larger than 5MB to attach to an email which is extremely inconvenient when you have well-designed trainings with multiple screenshots. Even after compressing my 13 page training it was 5.7MB, still too large. A simple Gmail account allows you to upload attachments that are up to 25MB, so only allowing for 5MB is very low. It's even more frustrating because our company is only using 9% of it's total available space, so there's plenty of room available for a couple larger attachments.
Jun 15, 2022 1:09:52 PM
Updating the status of this request to Under Consideration to support our new community idea statuses to add better insight into your feedback.
We acknowledge that this particular feedback has been requested for quite awhile. The current file size requirements can be quite limiting for some. We currently have some tickets open within our product and engineering teams to look at increasing file upload sizes. At this time, there are no further updates in terms of expected timelines. We'll keep you posted.
I am sorry to hear this is happening. There is a max file size of 20k lines in your upload currently. Are you importing over 20k lines or could the error be caused by something else?
Thank you for providing your feedback!
What kind of issues are you experiencing? Did you receive an error message when uploading your contacts?
With the new contact system you can still upload a single spreadsheet of contacts as long as you want them to go in the same list/lists. Please feel free to reach back out to us and we would be happy to walk you through this process.
Click here to view a video on uploading contacts in to your account.
You can also reach our support team directly at 800-240-2302.
Thank you for being a part of Constant Contact!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teamsVisit the Blog
See the latest Constant Contact product release notes and updates.Learn More