The following posting was dated April 13th, 2021 and as of today, there has been no response or resolution to these issues with the new survey system... As we approach the discontinuation of the legacy survey functions, our disappointment grows.
As much as we like the new survey system and its modern look, there are significant differences from the legacy system that have a negative effect on our use of surveys.
It would be best for us for you to allow for the continued current status for legacy surveys (copy/edit) until the issues described about are resolved or workarounds or new processes are developed.
Looking forward to your response and plans for resolutions.
Thanks for sharing this feedback with us! The good news is many of the features you have mentioned are ideas we are currently collecting requests on. In fact we recommend voicing your request on the feedback threads having the ability to download responses by respondent, and downloading your responses in a format that is easily readable. The more requests a idea thread receives, the higher of a priority is can be given by our Product Team. As for being able to include a comment field in your survey - are you looking to include an "Other" with a comment option for multiple choice questions or add a comment box to all questions?
With that said, being able to include a redirect link into your survey is a great feature request we have tracked in our system. In the meantime we have opened up your post so other users can weigh in on this idea as well.
We did not receive a response regarding on how you would expect commenting would appear on the Survey Page so we are updating this idea to focus on including a redirect link when a survey is completed. We can't guarantee a commitment to deliver on this feature request but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.
@DeaconE If you have any follow-up information regarding the commenting feature or additional insight, please reply and we will move the request to a new thread to keep this conversation focused on the feature request above.
Since this issue is now almost a year old, I am seriously disappointed that this feature has not been implemented.
To not be able to redirect a respondent after completing a survey to another site has forced our organization to abandon all of our surveys that, in the past, were not only usable but highly effective, especially in the use of the feature of directing the respondent to another site once they have completed the survey.
Now, after almost a year, I don't have much faith that suddenly your design team is going to "focus on including a redirect link"
Hi @GeorgiaB123. When attaching a certificate, how would you expect this to show when the survey is completed? Would the survey taker be taken to a webpage that has the certificate or click a button to download a document?
Response from @GeorgiaB123
"Click a button to download or receive an email with attached certificate after survey completion. Can you do that now?"
Thank you for that information. At this time, the thank you page for a Survey Page cannot include a button or a redirect to a webpage. We've merged your post into a larger thread regarding feedback on the thank you page. We'll update the thread if we hear of any changes being made.
We, like the original poster, used the function to redirect the user to a particular page upon completion of a survey. We view that function as a necessity. How long will it be until we get that function back? How can we get more information about progress in re-implementing that?
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