Hi @ElliotN44 what are the steps you’re taking to update the payment method on your account? What is the prompt you’re seeing? Can you please share a screenshot of this prompt?
The link to pay is not there at the moment. There is always a notification at the top of the page with a link to click on to pay, but it never takes you directly to the payment page, it always takes you to a group of pages that are poorly labelled and you have to guess which one leads you to the payment page. The notification should take you right to the payment page.
Hi @ElliotN44 thank you for following up with these details! Since your feedback has been posted, the My Account page in user accounts have been updated. Does the updated Billing header in this section help fit your needs?
Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.
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