Please reinstate the industry standards comparisons also! Something the Board can understand and which without makes my job more difficult.
So... not only does it only display the last 50 emails, the stats are not right. Download the csv so you have it to refer to. Then open several randomly selected emails to see the actual statistics. At least on our account, the open# in the csv is less than what the actual statistics on the email record say.
In the old CC, we could refresh the statistics on an email-by-email basis on one page, which at least meant I could get a clean and up-to-date complete report. (It boggles the mind that the just-opened report was not accurate!!!) Not sure how to do that simply here in the new UI.
More exciting observations!
The new download conveniently (NOT) puts the day of the week, the date, and the time all into one TEXT field that somehow has to be parsed out in order to make sorting possible. As it is, the only sort is alphabetical, which is quite useless.
And to make all of this even more fun, if you are logged in and click on the help button to come over here to the forum, you have to log in again! Never mind that you entered from a logged-in status.
Yes I agree with JonL67!! I'd like to be able to see how many customers are opening our emails over a 12-week period and as it stands now i'd have to spend hours on it.
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