Moderators, are there any plans to correct this? I see no positive feedback about the change you made, only major complaints.
I am preparing reports for a Board of Directors meeting next week. Since I don't have hours to click through emails and compile for the past year, I'll be leaving this off the report -- making your product less important to our association.
When New Years rolls around, I'll be shopping for a new email marketing product.
I also have a problem with the 50 limit. I have to do a monthly billing report and I have 2 customers that do more than 50 campaigns in a month. It has made it very difficult to do my billing now. I would like to see at least 100 so I can get a whole months campaigns in my reports. I now have to remember to run a report every 2 weeks to get them all.
This is a HUGE issue! Your paying costumers rely on this reporting tool and you make it less useful!? We can't do anything reporting only the last 50 campaigns. Your support staff was not helpful in offering solutions and recommended I suggest you add this feature when you removed it without warning in the first place, making your product less user friendly and less competitive. We will certainly expedite our search for a different email marketing platform.
Hello? Bueller? Will we ever get a response to this?
I - and apparently HUNDREDS of other users - need more than the last 50 email reports. The best idea would be to give us access to the data from the last 180 days, and let us select which campaingns to export. Or heck, just export them all and we can figure it out.
You do understand that you are losing clients over this, right?
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