No option to sort Library files when there are more than 1,000 files

[KimberlyP]

You really need to add additional ways to filter files in the library. I ran out of space so I need to clear out old files, but the only way to get to old files is to keep hitting "show more" and 10 more rows. I have about 4000 images to go through, so this is not very efficient. Even a sort by old to new option would be helpful.

[KimberlyP]

Hi @LilaS4

At this time users with more than 1,000 files in their library do not have the ability to sort their files. We apologize for any inconvenience this may cause! The workaround we suggest is to use the advanced search to look for a specific date range if the oldest image upload dates are known. 

[DonW8]

There is no good way to manage my photos in my library. Why, when I am wanting to upload a photo into my newsletter, I can select 'last to first' in the way the library is shown, but if I want this 'last to first' layout when I go to manage my library, this option is not given. How do you expect your customers to manage their library? 

[Frankie_P]

Hi @DonW8 

Thanks for sharing this feedback with us. What are the steps you're taking to sort your images? What browser are you working in? Are you having this same experience in a different browser or even a private/incognito window? We have taken a look at your account and was unable to replicate this same experience.