Looking for the latest product updates? What's new for Spring 2024 is now available!

POOR Costumer Service!

0 Votes
Obviously, your customer service doesn't care about prospects leaving without even trying your software, please review the chat with Jenna around 4:13pm 6/3/2021 and see how simple she let it go of your prospects. Thanks, Marcela.
1 Comment
Frankie_P
Moderator
Status changed to: Closed - No Action

Hi @Dr.BrianW we're sorry to hear you say this! This is definitely not the experience we want our users to have. With that said we have submitted your feedback on this sales agent to the appropriate teams on your behalf. If you have any further questions or concerns as you continue working in your account please feel free to reach out. We would be happy to help find the answers you may need.

Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Upcoming Webinars
Mar 28
Making it to the Inbox in 2024: What’s changed and what hasn’t
2PM - 3PM EST
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More