Permanently Delete a User

[Kbuck22]

please have an option to delete account users - thank you so much.

[MCHT-Collier]

I have this request too. I see it has been outstanding for 4 years and there are 5 screens of requests. When will this happen?

[StClairCPA]

I agree with the first comment above! I am a business partner managing multiple accounts and accidentally entered a new user in the wrong account - and now I can't delete it. This seems silly. Very frustrating and not the high level of service we expect from Constant Contact. (Also can't believe you've discontinued weekend phone support, but that's another issue.)

[RebeccaT4]

2018 and no way to delete a user from the "manage" users page???? 

https://ui.constantcontact.com/rnavmap/distui/myaccount

[RebeccaT4]

2018 and you STILL haven't addressed this seemingly simple functionality!?!??!?!?!

[AVCS]

Why doesn't the deleted user get removed instead of staying there with "reactivate" as a selection?

[Rob_L]

Hi @AVCS

If you would like the option to delete a deactivated user I can track your feedback and take it back to our design team.

Thanks!

Rob L.

[NCJWAZ]

Please please add a delete user function to the owner role.  Seems like this issue has been lingering way too long.

[Zoe_H]

Hello @NCJWAZ,

Thank you for your feedback! It is very important to us, and we definitely understand how important this is to you. I was able to submit your feedback to the proper team and you will be notified with any future updates. 

Thanks!

Zoe H. 

[TulsaPublicSchools]

How do I delete an account? We have people listed (deactivated) who are no longer with our organization.

[Rob_L]

Hi @TulsaPublicSchools

At this time, there is not a way to delete Multi-User Accounts. However, as long as these accounts are deactivated, they do not count against your total, and there is no way of the previous user being able to access your account through that username. You do have the option of re-using that account by changing the information associated with the account.

Thanks for using Constant Contact!

Rob L.