Physical Address 'Name' field not long enough

The Physical address 'Name' field appears to be 30 or 31 chars-- but I need more than that. My entry is truncated, although the text box size is sized to allow more chars.
5 Comments
Chris_L
Employee
Status changed to: Open Questions

@CynthiaK828 Thank you for the feedback.  I apologize that you are having this issue.  You are correct the character limit is currently set to 30 characters.  I will bring this up with the product team.

Core2Africa
Occasional Participant

And??

 

No feedback or improvement since 07-23-2018?

 

Shocking!

 

CC use long text fields throughout your contact and feedback forms, so why wouldn't you allow this option for your customers??

Kyle_R
Administrator

Sorry for the lack of response. This one is a little bit of a clunky experience. The only place the 30 character limit seems to be enforced is on the Scheduling page of campaigns. If you are in the edit mode of a campaign and edit the footer, you can change the organization name/address to exceed that limit. This can also be set to longer in the default address in your My Settings section. It looks like we up'ed the limit, but missed a screen in doing so. Leaving this open for now until we can close the loop on that last screen.

Frankie_P
Moderator
Status changed to: Voting Open
 
Frankie_P
Moderator
Status changed to: Not Currently Planned

Hello everyone. With the changes being made to our Feedback flow, we are changing this status to Not Currently Planned. At this time, we do not have plans to include this type of functionality due to the low number of tracks from other customers and the prioritization of other ideas. If we hear anything in the future regarding this feature request, we will update the thread. If we hear anything in the future regarding this feature request, we will update the thread.

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