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0 Votes
It appears that only those email receivers who take a poll from a "first" email sent are added to the results report. I have several poll takers from the "resend to non-opener" whose poll results I cannot see or add to my reporting. This is frustrating. Thanks.
2 Comments
Frankie_P
Moderator
Status changed to: Open Questions

Hi @Awards thanks for sharing this feedback with us! Where in your account are you going to view these responses? Are you still unable to see these responses from the email reporting page? Through the reporting tab, click on email details, then back to reporting and the correct number of responses will display.

Frankie_P
Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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