Quality of image is low when auto converted from PDF

Every time I upload PDF files to show in the body of an email they appear extremely fuzzy even though they are high res files. Hope you're able to improve this soon. Thanks.

13 Comments
Caitlin_M
Administrator

Hi @JeffM140. We're trying to collect more information on the type of image and the image size that exists prior to the upload. Did you review our article on preparing images before uploading? If you followed the recommendations and the image still has low quality, please email us at communitysupport(at)constantcontact(dot)com with the name of the image or the URL and a reference to this post so we can review this further.

LaurasHouse1994
Participant

Has anyone resolved this? I had to make some edits in PDF and it is fuzzy after I uploaded it. 

Caitlin_M
Administrator

Hi @LaurasHouse1994We're trying to collect more information on the type of image and the image size that exists prior to the upload. What edits did you make to the PDF (file size, dimensions, etc)? Did you review our article on preparing images before uploading? 

Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More