Really dissapointed

[DebbieH31]

I can't even tell you how disappointed I was to find that I could no longer add coupons unless I paid more money. I have been a customer for many years and it seems everyone in these industry keeps charging more and giving less. It makes it hard to believe that you are really here to help the small business owner.

[Rob_L]

Hi @DebbieH31,

Our email campaigns have two types of coupons in them. The more recently added feature is our trackable coupon action block, which, as with all of our action blocks, does require Email Plus. This is similar to our standalone Coupon campaigns, which had also required Email Plus. If you are just trying to add a printable coupon to one of your campaigns, there is an option to do so under the layout blocks section, and does not require an upgrade. The icon for those blocks looks like this:

These blocks have always been included in Email Basic and will continue to be included. I hope that this helps, but if we have any more questions, feel free to respond, or you can reach out to our support team directly. You can find different ways to contact them here.

Thank you for using Constant Contact,

Rob L.