Recent Update and Ease of Use

0 Votes
Between when I last set up an email (Friday, August 26) and today (Monday, August 29), I've noticed some changes. Some of these are aesthetic. I liked the old icons better but as long as the functionality is still there, I don't mind the new ones. It seems like everything is more click-sensitive and that's what I'm concerned about. It has been click-sensitive in the past, but not to this level. As you continue to perfect Constant Contact, please consider the click sensitivity. And, if possible, the sensitivity of the scroll bar on the email. The scroll bar was sensitive before this update and sometimes I would have to drag a photo, undo, and drag again to prevent the photo from leaping into a random spot in the email. Thank you! I do appreciate Constant Contact. Over the last year, I began using the social media features, too. It saves a lot of time and it is such a relief to be able to schedule social posts and emails in advance of a vacation, so other people still have access to information.

Hi @GoodShepherdJax


Thanks for sharing this feedback with us! What kind of device are you using? For instance a mouse, a trackpad, a touch screen device?

Status changed to: Gathering Information
Occasional Participant

Thank you for replying.


I'm using a laptop with a wireless Logitech mouse. I don't notice any extra sensitive scrolling when doing other things with the mouse. Just in Constant Contact. I mostly notice it when dragging photos into the template. I'll drag a photo into a space and the template will scroll past where I want to drop the photo. If the template stayed in place and was less sensitive to scrolling, that would eliminate the issue. In the grand scheme of things, it's minor and I've learned to keep dragging, dropping, undoing, and redoing quickly. But it would be nice to have it fixed. 


Hi @GoodShepherdJax


Thanks for following up with these details! We are going to keep this idea open so other users who may be having this experience can share any further details as well.

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