Please remove RECOMMENDED FOR REMOVAL as the DEFAULT category for displayed bounces. If you need a default, it should be ALL BOUNCES. It is a HUGE WASTE OF MY TIME when I have to go back to selecting ALL BOUNCES. All bounces are of concern to me, not just the ones YOU think I should be concerned about. PLEASE FIX THIS!!!!! Thanks.
Oct 30, 2019 10:28:34 AM
Thanks for all the great feedback on this topic. A lot of the feedback is from several years ago when we first rolled out our new contacts system. We've made plenty of improvements since then, and as a result we've seen feedback around this lessen. Just to close the loop around some of the original feedback, we've released a change to the reporting pages this week and the bounce report will default to "All Bounces" as opposed to the "Recommended for removal" category. Several other changes were released with this as well including the ability to edit the contact in an overlay without having to leave the report, and better explanations for bounce types on this page which we hope make managing your bounces easier.
It sounds like you need to change the view of the bounces you are seeing on your report. On the upper right of the screen just change your view from "Recommended For Removal" to all bounces.
Thanks for posting, I'm sorry for the frustration this caused. It sounds like you need to change the display in your report. When you are viewing your report just change the view from "Recommended for Removal" to "All Bounces".
It sounds like you just need to update your view from all contacts to just the recommended for removal to all bounces to see everyone!
All 5 names were on the exported list.Why could I only see one on the CC web site?
It sounds like you need to change your view to all bounces rather than just recommended for removal.
Thanks for this feedback!
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