We are already having problems with how difficult it is to resubscribe our members who have realized they mistakenly unsubscribed. Having the old option to send a resubscribe email when requested by the former subscriber is a far simpler method for us and our community.
I totally agree that the resubscribe button needs to go back immediately. I have the exact same problem as Lettie above - my older subscribers occasionally unsubscribe by accident. Now it is impossible to get them back and they are mad and leaving my service. This is just crazy that you removed something so easy and refuse to put it back. How difficult could it be. This is the first time I have been so disappointed with Constant Contact and I have been with you since 2004.
I have contacts that have accidentally unsubscribed themselves. There needs to be a way to resubscribe them. Please. Please. Please.
What I have to say has already been said numerous times before, so no need to pile on. Just put together a user friendly procedure to allow us to get our folks "re-subscribed"
I have a newsletter that people pay for. I do not have a sign up form as that would allow folks to sign up without paying. I cannot believe you took away the resubscribe button! Now it is necessary for me to bother you on the phone every time one of my subscribers mistakenly unsubscribes. This is a waste of time for me as well as your technical person. I have written to the president of Constant Contact about this glaring error on your part with your new update.
Hi @JustJudy it appears the experience you're sharing feedback on is different from the original post you commented under. That original post was focused on resubscribe process available before this update contact system was made available. Because you are reaching out about adding the resubscribe feature into our updated contact management dashboard I have merged your post into a larger thread specifically on this resubscribe button.
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