We are already having problems with how difficult it is to resubscribe our members who have realized they mistakenly unsubscribed. Having the old option to send a resubscribe email when requested by the former subscriber is a far simpler method for us and our community.
This is completely unacceptable to not be able to simply resubscribe members to our newsletter. We are a medical organization that needs to get information out to the physicians in our province and since I can not resubscribe them easily it is a HUGE problem. Please have this reinstated ASAP. Or we may consider moving to a difference provider.
We really need the re-subscribe option available. We deal with an older population who has a very difficult time with links, etc. Please advise. Thank you.
Hello! I noticed that the "Resuscribe" button is now gone from your new "Contacts" layout. I called customer service yesterday and was told that I now have to fill out a sign-up form for the contact every time someone wants to resuscribe. We are a privately owned yacht club that uses emails to be sent exclusively to members only, so I have to fill out the form myself so the sign-up form link does not get circulated to people who may not be members. It was so much more convenient to just go into the contact and hit the "resuscribe" button before and have them just "confirm" on their end. I get phone calls weekly here of people who accidentally unsubscribed, so its been such an inconvenience now that this option is gone. I'm really really hoping you consider bringing it back. Thank you.
Church members accidently unsubscribe and it's almost impossible to resubscribe easily for older people. PLEASE CORRECT THIS UPDATE. It's awful!!! It's SO bad, that when there's time, we will look for another method to communicate with our congregation.
Well, I can see that I am not alone.
We are a small church and school we have many people that unsubscribe by mistake or decide to return to our school. It has been an incredible inconvenience to try to re-subscribe our parents. I really hope that this gets adjusted. If not, then I will consider looking around for different email services.
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