Hi @LoriD3401 we apologize this is the experience you had with your account! This is definitely not the experience we want our users to have. I have submitted your feedback on this sales agent and experience to the appropriate teams on your behalf.
Hi @DeanB207 we're so sorry to hear this is the experience you had with your free trial account! We have updated the contact preferences on file to stop you from receiving these calls. Thee good news is our free trials run out in 60 days. After the 60 days have passed you do not have to use your account any further if you do not wish to do so. The account will than no longer be active.
Hello, I also had a very unpleasant experience with a sales person. I just signed up this morning and was VERY EXCITED to begin exploring your tools and doing some testing. Then I got interrupted by a sales person who wasn't able to pick up on my stage in the buying process. I certainly wasn't expecting a hard sell and the whole experience left a bad impression on your company, and I now will not be moving forward even exploring your product for my business. At least give customers a day (or three!) to explore your product, and then LISTEN to what they are comfortable with moving forward. Instead of capturing a sale in 3 or 4 weeks from now, insisting on the sale TODAY didn't end well. Best of luck to your company and your sales team.
Hi @CharlieG574 we apologize this is the experience you've had with your trial account! We have updated the contact preferences on your account to stop these calls and emails if you wish to continue working in your account. We have also submitted your feedback on this agent to the appropriate teams on your behalf. If you do not wish to do so, these free trials run out in 60 days. After the 60 days have passed you do not have to use your account any further if you do not wish to do so. The account will than no longer be active.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams
See the latest Constant Contact product release notes and updates.