Send Immediatly

[Kmozian]

It's frustrating that I only have one welcome message. I'm running a campaign to download an e-book, but they won't get an immediate email with the download link. And I don't want everyone who signs up for my newsletter to get the e-book only a very specific list. Without this ability the Autoresponder feature is not fully built out.

[DeahC]

Agree with Raul.  A welcome letter is only useful to me if I can also deliver a pdf file with it.  As is, I can't do that.  Basically I hate welcome letters.  They don't make sense for my needs, which is to have different messages and different digital product deliveries in an instant response to a subscriber. So it's back to Aweber for my needs until Constant Contact develops a real full service autoresponder.

[DeahC]

Hazel is completely correct on this. I've been asking for these things from CC for years. Other recent improvements are great, but the autoresponder still sucks. Please make this a priority. The current non-functionality prevents me from recommending CC to my clients who want to deliver digital downloads instantly.

[KathiC0]

I have used other programs with autoresponders and the option is always for an immediate response when someone signs up. The fact that people don't get an immediate e-mail with their information causes them to forget that they did sign up and then when the autoresponder e-mail comes the next day, they mark it as spam. This is not good for my business nor yours. I know this update is in process and if it could be moved to the top of the list that would be good as it's VERY important. Thanks

[Hannah_M]

Thanks for sharing this feedback, Kathi! Are you using a welcome email to send to these signups immediately? This is the workaround right now but please continue to share feedback on features you would like to see implemented in the future! 

[CrystalTime]

How do I schedule an immediate response?

[Hannah_M]

Hi Crystal,

Thanks for posting. At this time there is not a way to schedule your Autoresponder to send instantly because the Welcome email sends immediately to all new subscribers. This is a great idea for the future so thank you for posting!

[Cleanse2o]

You need to be able to send unique welcome emails for each list, not one that goes to all. Or be able to shut off the welcome email to a specific list and offer the ability to set an auto responder to go our immediately as the first one in the campaign. Each list might have a unique message. Should be a simple fix on your end.

[Hannah_M]

Thanks for posting. You can now turn off your Welcome email but the first Autoresponder email cannot be sent for 24 hours. This is something we're working on developing for the future.