Hello, I am incredibly impressed with the level of service I have received form Constant Contact and tell folks all the time it is the best company I have ever worked with. However, that being said there is something I need or else I will be looking elsewhere for service(I HATE SAYING THAT). You need to include a column in the reports section that we can export. We need to be able to see the engagement level of our customers so we can order them from greatest to lease and vice versa. From a sales perspective this is a must. I can remove hundreds from my list that have never opened an e-mail or I can call the folks in person that have opened everything I have sent. Without this ability I am missing HUGE opportunities to know who is hot and who is cold. Please do this ASAP, I have been asking for 6 months and have seen nothing yet. I DO NOT WANT TO LEAVE CONSTANT CONTACT! Please!!
Feb 4, 2022 10:15:23 AM
Hi everyone, thank you for your patience as we looked into this! Because many of the requests made on this thread are currently available through contact engagement, so we are going to close this idea. Please feel free to continue voting and commenting on any of the other open ideas to let us know what you would like to see.
seems like a step backward to have a list reading "opened" "opened" "opened" "sent" rather than the nice neat grid by campaign with NUMBERS - much more concise and useful. quite dislike this as it used to be much easier to see how many times a contact opened (or didn't open) all recent campaigns
We would like to have a report for a group of contacts/mailing list that shows each contact and the emails they've received. Bonus points for showing what was opened, who bounced, etc!
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