Hello, I am incredibly impressed with the level of service I have received form Constant Contact and tell folks all the time it is the best company I have ever worked with. However, that being said there is something I need or else I will be looking elsewhere for service(I HATE SAYING THAT). You need to include a column in the reports section that we can export. We need to be able to see the engagement level of our customers so we can order them from greatest to lease and vice versa. From a sales perspective this is a must. I can remove hundreds from my list that have never opened an e-mail or I can call the folks in person that have opened everything I have sent. Without this ability I am missing HUGE opportunities to know who is hot and who is cold. Please do this ASAP, I have been asking for 6 months and have seen nothing yet. I DO NOT WANT TO LEAVE CONSTANT CONTACT! Please!!
Feb 4, 2022 10:15:23 AM
Hi everyone, thank you for your patience as we looked into this! Because many of the requests made on this thread are currently available through contact engagement, so we are going to close this idea. Please feel free to continue voting and commenting on any of the other open ideas to let us know what you would like to see.
Yes, please return to the old way of reporting a contact's activity. I would like again to be able to quickly determine which links a contact clicked as well as the the total number of clicks made by the contact on each link. That was very useful info for us.
The Visual Groundwork is laid.
Within the individual contact, the List of engagements should be live.
Each engagement should be a link to a Read-Only Copy of the Event.
Within the event should be the main details, along with Attendees, Registrants, Cancelled, Etc.
Then you could move from the contact, to the event, see all attendees, tag them, or add them to a list, all in a user-friendly way.
It's all about user friendly. That's what separates you from the apes.
I'd love to help in any way.
**Removed By Moderator**
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teamsVisit the Blog
See the latest Constant Contact product release notes and updates.Learn More