Survey Page Response Notifications

0 Votes

I had a survey we had been using for several years as part of our new subscriber series, and one of the CC reps helped us convert it to the "new" survey interface when the change was forced. We do not get a lot of responses, so I only recently noticed that I am no longer getting email notifications when someone responds to a survey and I don't see any place to set that up. Anyone know if that is still possible? I feel that when people respond to a survey giving their experience with and opinions about your email program, you want to respond to them right away. But we don't really have the capacity to go into the survey and check manually every day.

 

If it is no longer possible, I hope Constant Contact will consider bringing that back!

1 Comment
Frankie_P
Moderator
Status changed to: Acknowledged

Hi @JulieL34 

 

At this time survey campaigns  do not have response notifications available. The only way to view that information is to log into the account and view the results through the campaign itself. We apologize for any inconvenience this may cause. In the meantime we can't guarantee a commitment to deliver on this feature request but would like to indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

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