This is silly. I can copy some email sent as long ago as May 2020, but cannot copy one build in Feb 2021?
Yes, I tried converting an old email using the instructions found here. IT DID NOT WORK. It looks nothing similar. It imported a bunch of stuff from a completely different email which requires hand fixing. I really do not have time this week to learn a completely new system and rebuild everything.
I cannot imagine any of the positives from denying access to copy "Legacy" emails (barely a month old!!!) would outweigh the frustration of taking a tool which is supposed to save time and making it time consuming instead.
And no, your support services do not appear available on a Sunday. But my schedule is not built around yours.