Wow! You guys you to have great customer care. Not anymore. I see you sent all calls and chats to another country. The people you send me to have no idea what they are doing. Its funny you can hear them typing in the questions because they cant answer the question.
It was a good run with you guys
Thank you for your feedback. We do have offices all over the world, including in the US and abroad. We regularly review a number of things to ensure a consistent experience between support agents. While both the phone and support quality should be the same regardless of the agent you connect with, we will pass along this feedback to the appropriate teams.
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