I can no longer access my library subfolders when attempting to add images to my email. I can see my folders, but no longer can see subfolders. This worked 95% of the time in the old editor. I have tried multiple computers, an ipad and in both Chrome and Firefox. Why was this functionality removed? When will it be fixed?
Feb 2, 2023 7:52:41 AM
We apologize for any inconvenience caused from this defect. Subfolders not appearing when working in editor is an active defect we are aware of and continuing to troubleshoot. Because of this having some examples of images, the names of these images, that do not appear is important information for us to track. The workarounds we suggest in the meantime are:
Insert an Image block, or double-click on an existing image in the email to replace it.
Look for the image using the search bar
Find the image in the library and copy the image URL from there
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