There's been a new update. I used to be able to take all of my bounced "Recommended for Removal" Contacts, tag them, and then unsubscribe the whole list with just a few clicks Now I have to go into each one to unsubscribe it? What's that about? That's not helpful at all! I also can't tag my unsubscribes en masse like before. I have to go into each individual contact and tag it. Again, what's that about? Is there a new feature that I'm missing? Or did Constant Contact take a step backwards?
Used to be able to Unsubscribe an entire list that may be Blocked or Non-Existent. You even recommend Unsubscribe to DELETE. However, it is no longer listed under ACTIONS.
Export then Import unsubscribes is very cumbersome. It adds extra awkward steps. User friendly would be to be able to select the emails as you scroll down and click Unsubscribe (simple and done), versus, select the emails as you scroll down, export those you want to unsubscribe, then import with the "Unsubscribe" button selected. Maybe allow both options if some prefer to take the extra steps, but have the user friendly step too please.
You shouldn't have to delete them one by one. When looking at the results of your campaign under the "Campaigns" tab, you should see where it breaks out how many sent, bounces, spam, unsubscribes, etc with the number as a hyperlink. If you click on the number of Bounces, it should take you to the full list of all of your contacts that bounced (image below).
There's a drop-down menu on the top-right where you can filter Bounce types — nonexistent, suspended, vacation/auto-reply, recommended for removal, etc.. Filter so you're only looking at the Recommended for Removal contacts (image below).
Then check the box above the individual checkboxes on the top left, and it will select all that are Recommended for Removal. Then once they are selected, click the Actions drop-down and select Remove. I've attached a couple of screenshots to help show the steps.
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